Terms and Conditions

Seller

Biotees.golf is registered in the Crossroads Bank for Enterprises (KBO) under the name of VersaMinds BV and number 0804.360.325 and the VAT number is BE0804360325.

Application

Every order constitutes acceptance by the Buyer of our terms and conditions, which are an integral part of the agreement, excluding any other general or special terms and conditions from the Buyer, unless explicitly agreed otherwise in writing.

Quotes and Order Acceptance

All our quotes are without obligation. We are only bound by an order after we have confirmed it in writing or once we have started its execution. The information regarding products and pricing, as well as detailed order information, is provided subject to changes and corrections.

Delivery

Our products are only delivered in countries where delivery is available on the website. We strive to process and ship your order as quickly as possible within 7 business days. Please note that delivery times may be extended due to force majeure (strikes, holidays, vacations). The delivery time is not binding and is provided as an indication. Buyers are responsible for providing the correct delivery address. We are not liable for deliveries to incorrect addresses and do not cover any additional costs. Transport and delivery costs are specified separately. We have the right to make partial deliveries. When goods are not delivered, the amounts paid by the Buyer will be refunded without extra cost.

Complaints

Complaints must reach us: (a) in case of a complaint due to non-conforming delivery, within eight (8) days after delivery and (b) in case of hidden defects, within eight (8) days after the discovery of the defect or after the moment when such discovery could reasonably have occurred. Acceptance of the goods by the Buyer covers any defects or non-conformity that could have been established at that time.

Warranty

Our warranty is limited to the warranty for hidden defects and the warranty in case of consumer sales, both provided in the Civil Code. We are only liable for damage caused by intent or gross error. We are not liable for general or special indirect damage of any kind suffered by the Buyer.

Right of Withdrawal

In the context of distance selling to consumers within the scope of the Law of 6 April 2010, the consumer has the right to inform the seller that they wish to cancel the purchase, without payment of a penalty and without providing a reason within 14 calendar days from the day following delivery. If the consumer exercises this right, they must return the goods in their original state and packaging at their own risk and cost to Biotees.golf. Goods that are specifically ordered for the Buyer are not returnable and the Buyer cannot rely on the right of withdrawal. Return shipments with cash on delivery are not accepted. The refund is made to the account number you provided after receipt and inspection of the return shipment.

Force Majeure

We are not liable for a delay in the execution or non-execution of our obligations due to events beyond our normal control, including production interruptions, supply difficulties or shortages of raw materials, labor, energy, or transport, or delays in transport, strikes, lock-outs, work stoppages, or other collective labor disputes affecting either ourselves or our suppliers, even if these events are foreseeable.

Payment

We accept payment via bank transfer, Visa, MasterCard, or Bancontact. Invoices are payable on the due date, net without discount, unless otherwise stated on the invoice.

Any complaint regarding invoices must be detailed and sent by registered letter within three (3) days of receipt of the invoice to be considered.

In case of late payments, interest will be charged on the outstanding invoice amounts by law and without prior notice at a rate of 1% per month from the invoice date. In case of non-payment and if a reminder by ordinary letter remains without result for 14 days, a fixed compensation of 10% of the outstanding amounts will be due.

We reserve the right, in case of total or partial non-payment of an invoice on the due date or any other breach by the Buyer of their obligations under the agreement, to suspend the execution of all agreements with the Buyer by law and without prior notice, or to terminate them with immediate effect without judicial intervention and to demand immediate payment of all claims, even those not yet due, or to deliver only against cash payment, notwithstanding previous agreements and without prejudice to any other right we may invoke.

Failure to immediately act against a shortcoming of the Buyer cannot be considered a waiver of our part to invoke this shortcoming later.

Personal Data

By ordering on the Biotees.golf website, the Buyer expressly allows us to process and use their personal data for purposes such as customer database management, order management, deliveries, invoicing, solvency monitoring, marketing, and advertising.

Processing for marketing purposes and personalized advertising will only be done if the customer has explicitly agreed to this during the order process.

Biotees.golf will not transfer data to third parties. The Buyer has the right to access and correct all data. The Buyer has the right to object free of charge to the processing of data for direct marketing purposes at any time. For more information, the Buyer is invited to contact the public register kept by the Commission for the Protection of Privacy in Brussels.

Cookies

Our website uses cookies, which may be placed on your computer's hard drive during a visit to our site. A cookie is a text file that is placed by a website server in the browser of your computer or on your mobile device when you consult a website. Cookies are used to optimize your visit. Cookies cannot be used to identify individuals; a cookie can only identify a machine.

You can set your internet browser to not accept cookies, to warn you when a cookie is installed, or to remove cookies from your hard drive afterward. You can do this through the settings of your browser (via the help function). Please note that certain graphic elements may not appear correctly, or that you may not be able to use certain applications. By using our website, you agree to our use of cookies.

Evidence

All parties accept electronic evidence within the framework of their relations (e.g., email, backups, ...).

Severability

If any article of these terms is declared null and void, this nullity will not affect the validity of the remaining articles.

Applicable Law

All agreements concluded with the Seller are governed by Belgian law. The Belgian courts have exclusive jurisdiction.